OverDrive is a library resource free to cardholders from the PLCMC Web site: http://plcmc.org/online. OverDrive offers downloadable eBooks, audiobooks, music, and video. September is OverDrive’s Open Training Month! Join OverDrive’s expert trainers in an educational and fun program designed to increase staff knowledge and maximize circulation of your OverDrive download library.
The following sessions are open on myHR for registration:
OVERDRIVE 101: BROWSE, CHECK OUT, AND DOWNLOAD DIGITAL MEDIA
Description:
The first hour of OverDrive 101 will consist of a webinar where OverDrive trainers will demonstrate new features and how to to browse, check out, and download OverDrive media.
The second hour will provide you with an opportunity to get hands-on practice using OverDrive. Please bring your MP3 players and iPods (with connection cords) if you have one. We will have extra MP3 players on hand for those who do not have one.
Audience:
Library staff who need an introduction to OverDrive’s download service or as a refresher course.
Learning Outcomes:
By the end of this session you will be able to:
- Answer basic questions about OverDrive.
- Download and view at least one eBook.
- Download and listen to at least one audiobook or music file.
- Download and view at least one video.
Sessions:
- 9/8/2008 11am-1pm FRL
- 9/9/2008 11am-1pm FRL
- 9/10/2008 7pm-9pm MOR
- 9/11/2008 11am-1pm SUG
- 9/15/2008 3pm-5pm IB
- 9/16/2008 3pm-5pm MOR
- 9/17/2008 3pm-5pm BFR
- 9/18/2008 3pm-5pm MTI
- 9/23/2008 11am-1pm NCO
- 9/24/2008 11am-1pm UC
- 9/25/2008 11am-1pm SUG
OVERDRIVE MARKETING: INTRODUCING NEW LIBRARY USERS TO DIGITAL MEDIA
Description:
The first hour of OverDrive Marketing will consist of a webinar where OverDrive trainers will share creative techniques for introducing cardholders to our OverDrive download library. OverDrive will showcase promotional ideas from high circulating libraries, plus you’ll have a chance to share your own examples. With these tips you can attract a whole new audience to PLCMC’s ‘Virtual Branch’.
The final 30 minutes will consist of a brainstorming session for PLCMC staff to discuss ideas of how we can promote overdrive to our customers.
Audience:
Library staff who want to learn and contribute ideas for marketing OverDrive to our customers including: outreach, training, marketing, and public service staff.
Learning Outcomes:
By the end of this session you will be able to:
- Answer basic questions about OverDrive.
- Take back to your location at least two new ideas for marketing OverDrive to library customers.
Sessions:
- 9/8/2008 3pm-4:30pm FRL
- 9/16/2008 11am-12:30pm SUG
- 9/22/2008 11am-12:30pm SC
- 9/24/2008 3pm-4:30pm SOR
- 9/30/2008 3pm-4:30pm FRL
- 10/1/2008 7pm-8:30pm MOR
OVERDRIVE 102: CUSTOMER SUPPORT BECOME AN OVERDRIVE DOWNLOAD SPECIALIST
Description:
The first hour of OverDrive 102 will consist of a webinar you will take your understanding of OverDrive download media to the next level so you can share your knowledge. This course focuses on frequently asked questions by patrons. We’ll review quick answers, support tips, and online help resources.
The final 30 minutes will consist of a brainstorming session for PLCMC staff to discuss ideas of how we can best assist our customers with using overdrive.
Audience:
Library staff including IT, outreach, and public service staff.
Prerequisites:
You must attend OVERDRIVE 101 before taking this couse.
Learning Outcomes:
By the end of this session you will be able to:
- Answer basic questions about OverDrive.
- Be familiar with frequently asked questions by the public about using OverDrive.
- Locate resources to assist library customers with OverDrive questions.
- Take back to your location at least two new ideas for assisting library customers with OverDrive.
Sessions:
- 9/17/2008 7pm-8:30pm BFR
- 9/29/2008 3pm-4:30pm FRL
Tags: audiobooks, digital media, downloadable media, ebooks, overdrive, webinar
