How much help should you provide patrons with laptops?
September 22nd, 2008 by Lori Reed | No Comments | Filed in Webinars, UpcomingAnother free webinar from the MaintainIT Project.
How much help should you provide patrons with laptops?
How much troubleshooting assistance do you provide to patrons using their own laptops and the library’s wireless connection? Do you require users to obtain and enter a “key” before they can use the wireless connection? Do you allow people to sit in your parking lot after hours and surf the Web? What sort of furniture do you provide for laptop users?
Please join us to discuss “Meal Plan3 - How Much Help Should You Provide Laptop Patrons?” from the MaintainIT Cookbook Recipes for a 5-Star Library.
Read the chapter, register for the webinar, and join the conversation on Tuesday, September 30th, at 12 PM (Noon) Eastern Time.
When: Tuesday, September 30, 2008 12-1 PM EST
Who: Library staff who work with the public
Where: Register HERE.
*Note: Please make sure you perform the system test in advance. You will need to disable pop-up blockers to access the webinar. A computer, Internet, and telephone are required to participate.
Tags: laptops, MaintainIT Project, webinar, wireless


